Agents
An agent is the configuration that drives a conversation: its prompt,
Calls & campaigns
There are two ways to get an agent on the phone: place one call directly,
Phone numbers
Numbers your org owns are what agents dial from, and what inbound calls
Workflows
A workflow is a structured alternative to free-form agent reasoning —
Voices
Browsing the catalog
Credits & billing
Every call draws down your org's credit balance. This page covers checking
Webhooks
Set a webhookUrl on an agent to get a summary POSTed to your own server
Connectors
A connector is how an agent's tools reach an external system — a
Knowledge
Upload documents an agent can ground its answers in — a pricing sheet, an
Dashboard
A single org-scoped snapshot — active calls right now, today's call volume
Analytics
Org-scoped call volume, latency, and estimated spend — every money
Notifications
In-app notifications for account-level events — low credit balance, a
STT
A read-only catalog of every speech-to-text vendor the runtime knows about
Tool catalog
A structured, machine-readable catalog of every tool kind an agent can be